Support

How can we help?

Jeni has one public email for app help, clinics, and your account.

Jeni is a product of DeaRx Technologies. DeaRx Technologies operates in Ghana. This page is not a clinic, and it does not book visits.

Email

hello@jeni-repro.com

App help, partnerships, and account requests all come here.

App help

Download trouble, sign-in, a stage that looks wrong, or a bug. Tell us your phone and what you expected to see.

Clinics and partnerships

Clinics and practitioners who want to work with Jeni. People using the app still book their own visits.

Your account

Privacy questions and account deletion use the same address. Deletion requests are answered within 30 days.

Get the app

App Store and Google Play

How it works

Seven stages, then a daily step

Privacy policy

What we keep, and what we do not sell

Delete your account

A form if you cannot sign in

For clinics using the practitioner portal, sign in at practitioner.conceivus.com. For urgent symptoms, contact a clinician or emergency services. Jeni cannot take that call.